Terms of Service

Effective October 9, 2026 · Last updated October 9, 2026

These terms govern your use of aiavatars.shop, AIAvatars Studio, and related services (the "Service"). AIAvatars ("we," "us," or "our") is the operating name of the Service. By creating an account or using the Service, you agree to these terms. If you do not agree, do not use the Service.

1. Eligibility and accounts

You must be at least 18 and legally able to enter into an agreement to use the Service. If you use it for another person or organization, you must have authority to do so. Provide accurate account information, keep your credentials secure, and tell us promptly if you suspect unauthorized access.

You are responsible for activity you authorize through your account. Invitations, administrative access, demo credits, and beta features may be limited to selected users. Do not share credentials, resell access, or bypass account limits.

2. What the Service provides

AIAvatars offers tools to create and manage AI avatars, references, images, videos and related creative assets. Features may also include editing, caption assistance, social-account connections, analytics and publishing. Availability depends on your account, permissions, plan, provider access and the current release.

The Service includes preview and beta features. Outputs, processing times, quality and availability can vary. We may change or discontinue features, subject to applicable law and any commitments made when you purchase a paid service.

3. Your content and permissions

You retain your rights in the content you upload, submit or connect. You grant us a limited, non-exclusive license to host, copy, process, transform and transmit that content as necessary to operate the Service, fulfill your instructions, secure the Service and provide support. This includes processing by the service providers described in our Privacy Policy. It does not give us permission to use private content in public advertising.

You must have the rights and permissions needed for your source material and intended use. This includes copyright, trademark, music, publicity, privacy and likeness rights. Obtain any necessary consent before using another person’s face, body, voice or performance. A public video, downloadable link, template or successful generation does not establish that you have permission to reuse it.

As between you and AIAvatars, you may use generated output to the extent we have rights to permit that use, subject to these terms, applicable law and relevant provider terms. We do not guarantee that AI output is copyrightable, exclusive, original, or free of third-party rights. Other users may receive similar results.

4. Acceptable use

You must not use the Service to:

• Create, possess or distribute illegal content, including child sexual abuse material or sexualized depictions of minors.
• Create non-consensual intimate imagery, exploitative sexual content, or deceptive impersonations used for fraud, harassment or abuse.
• Infringe another person’s intellectual property, privacy, publicity or other rights, or upload material you are not authorized to use.
• Threaten people, facilitate violence, publish private personal information without authorization, or run scams or misleading schemes.
• Bypass safety filters, access restrictions, credit limits or platform restrictions; probe systems without authorization; distribute malware; or interfere with the Service.
• Use connected-account data beyond the permission granted by the account owner and platform, or claim sponsorship or endorsement that does not exist.

Label or disclose AI-generated and altered media where required by law or the platform on which you share it. You remain responsible for deciding whether an output is appropriate to publish.

5. AI output and review

AI output may contain mistakes, unrealistic details, unwanted changes, inaccurate captions or material that is unsuitable for your purpose. Review outputs before relying on, distributing or publishing them. The Service does not guarantee identity consistency, factual accuracy, brand accuracy, engagement, virality or financial results.

Moderation decisions and provider failures can delay or prevent generation. Availability of a tool does not mean that every requested use is allowed. The Service is not a source of professional legal, medical or financial advice.

6. Social accounts and publishing

Only connect accounts you own or are authorized to manage. You control the permissions granted through the platform. You are responsible for reviewing the selected accounts, content, captions and timing before asking us to publish or schedule a post.

Platform rules, API limits, account status, moderation and authorization expiry may prevent or delay a post. Analytics can be delayed, incomplete, estimated or defined differently across platforms. The Service is not endorsed by Meta, TikTok or other connected platforms.

Disconnecting an account stops future access through that connection, but does not delete already published posts. Check the destination platform to remove a post or confirm publication status. External platforms’ terms continue to apply.

7. Credits, pricing and payments

Any applicable price, credit cost, subscription period, renewal condition, expiry or other purchase condition will be disclosed before purchase. Demo or promotional credits are provided for testing, have no cash value, are not transferable, and may be limited or withdrawn. Preview access does not itself create a paid subscription.

Generation uses the credits or allowance shown in the Service. Review the cost before confirming a job. Technical failures are handled under the credit or refund information shown for that feature; dissatisfaction with a completed AI result does not automatically mean the generation failed.

If you believe you were charged incorrectly, contact us with the relevant job or purchase details. Refunds and cancellations are governed by the purchase terms disclosed to you and applicable consumer law. Nothing here excludes a refund or cancellation right that the law requires.

8. Third-party services

The Service relies on hosting, AI, email and social-platform providers. Their availability, content rules, licensing and other applicable terms may affect what you can create or use. We cannot guarantee that a provider, model, integration or external link will remain available.

9. Suspension, closure and deletion

We may restrict or suspend access when reasonably necessary to address misuse, security risks, legal requirements, non-payment, or a material breach of these terms. We may act immediately when needed to protect users or the Service, and provide notice and an opportunity to resolve issues when appropriate.

You may stop using the Service at any time and request account or content deletion at team@aiavatars.shop. Retention and deletion are described in our Privacy Policy. Keep your own copies of content you need; the studio is not a permanent archival service.

10. Disclaimers and limits

To the extent permitted by law, the Service and AI outputs are provided "as is" and "as available," without warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation or error-free results.

To the extent permitted by law, AIAvatars is not liable for indirect, incidental, special or consequential losses, including lost profits, business opportunities or data. Our total liability arising from the Service is limited to the greater of US $100 or the amount you paid us for the Service in the twelve months preceding the event giving rise to the claim.

These limits do not exclude liability that cannot lawfully be excluded, including fraud or other non-excludable statutory rights. If a limitation is not permitted where you live, it applies only to the extent allowed by applicable law.

11. Changes and general terms

We may update these terms as the Service changes. We will update the date above and provide notice of material changes where required. Changes do not retroactively remove rights already accrued. If you do not accept updated terms, stop using the Service and contact us about account closure.

If a provision is unenforceable, the remaining provisions continue to apply. These terms do not waive consumer protections that cannot be waived by agreement. Please contact us first about a dispute so we can try to resolve it.

12. Contact

For support, rights complaints or questions about these terms, email team@aiavatars.shop. Include enough information to identify the relevant account or content, and do not send account passwords or PINs.